Getting Your Patients Started
TouchpointsSM Support Services
TouchpointsSM Support Services is a confidential service that can assist health care professionals and patients with getting VIVITROL treatment. TouchpointsSM Support Services is staffed with an experienced team of reimbursement specialists and case coordinators who will work closely with health care professionals, pharmacies, and injection providers to coordinate VIVITROL shipment.
TouchpointsSM Support Services can also help with:
- The health insurance approval process for VIVITROL
- Routing patient prescriptions to the appropriate pharmacy
- Accessing the VIVITROL Value Program
- Locating an injection provider
TouchpointsSM Support Services is designed to comply with federal privacy regulations.
To start a patient on therapy, you should enroll the patient in this program.
For additional information about the TouchpointsSM Support Services program, please call 1-800-VIVITROL (1-800-848-4876).
VIVITROL Value Program
The VIVITROL Value Program was created to help patients with treatment costs. Eligible patients may qualify for up to a maximum of $500 a month.
If you are interested in this program, you can get more info by contacting TouchpointsSM Support Services at 1-800-VIVITROL (1-800-848-4876), Monday through Friday, 9:00 AM - 7:00 PM EST.
Patient Eligibility
Offer valid for prescriptions for FDA-approved indications. Patients must be at least 18 years of age. Offer not valid for prescriptions purchased under Medicaid, Medicare, TRICARE®, or any federal or state health care program, including any state medical or pharmaceutical assistance program. Offer not valid in Massachusetts. Offer not valid for cash paying patients. Void where prohibited by law, taxed, or restricted. Alkermes, Inc. reserves the right to rescind, revoke, or amend these offers without notice.



